Embedded Files
2025
Designing a new system to process passport applications more efficiently
Improving the workflow and admin UI for Passport Adjudicators to quickly and accurately process applications.
Department of StateInterrupted by DOGESenior Product Designer | UX, UI, research
2022
Redesigning a complex auditing system for the Federal Audit Clearinghouse
The Federal Audit Clearinghouse (FAC) is the place to submit federal grant audits Federal awards. Making it easier for auditors and recipients of federal awards to submit, access, and manage audit information.
Federal Audit Clearinghouse (FAC) FAC.govSenior Product Designer | UX, UI, Research, Branding
2021
Making it easier for people to understand their civil rights with ADA.gov
Redesigning the topics and resources sections of ADA gov to provide plain-language explanations of protections and laws.
Americans with Disabilities Act (ADA)ADA.govSenior Product Design | UX, UI
2020
Updating CHIP's Annual Report Template System
Improving the tool used by states to report comprehensive information about their CHIP programs, including eligibility criteria, cost-sharing policies, and performance measures.
Children's Health Insurance Program (CHIP)Senior Product Designer | UX, UI, Research
2019
Launching FindTreatment.gov
Connecting people to free treatment services and facilities for help navigating substance abuse disorders. Case study coming soon.
Substance Abuse and Mental Health Services Administration (SAMHSA)findtreatment.gov Senior Product Designer | UX, UI, Research
2019
Modernizing Medicaid with the eAPD
Simplifying complex funding requests by turning a cumbersome Word Doc process into a web application.
Centers for Medicare and Medicaid (CMS)https://github.com/18f-archived/cms-hitech-apdProduct Design Lead | UX, UI
Helping NSF define and scale their brand identity to allow more consistent resources to be shared with the public. Read more.
National Science Foundation (NSF)nsf.gov Senior Product Designer | UX, UI, Research, Branding
2018
Upgrading the U.S. Kimberley Process Authority (USKPA)
Created a new logo, refreshed visual styling, and improved organization of content for the U.S. Kimberley Process Authority (USKPA) which aims to prevent trade in conflict diamonds.
Department of Stateuskpa.org | USKPA on GitHubVisual Designer | UI, UX, graphic design
Making it easier for different user groups to navigate and understand the public database of research studies. Read more.
National Library of Medicine (NLM)clinicaltrials.govVisual Designer | UI, UX, branding, research
2016
Creating a design system for a talent management startup
Building the foundation of the Overpass platform to gives business leaders the tools to find, hire, and manage their sales and support talent.
Overpassoverpass.comSenior Product Designer | UI, UX, research, branding
2015
Enabling brands to quickly respond to customer reviews and questions in one place
Led end-to-end design for Bazaarvoice Connections, a platform that allows brands and manufacturers to directly engage with consumers by responding to questions and reviews about their products across several retail websites.
BazaarvoiceUX Designer | UX, UI, research
2012
Creating responsive templates for collecting user-generated content on Purina ONE
Designing and developing a responsive, review system designed to seamlessly fit into Purina's existing site to capture and display user reviews across multiple devices.
Nestlé, Purina ONEpurinaone.comSenior UI Designer | UI, graphic design, front-end development
2010
Capturing user generated content for Marks & Spencer
Helping consumers make more informed purchase decisions by designing implementing ratings, reviews, and questions and answers directly on the M&S website.
Marks & Spencer (M&S) marksandspencer.comDesign & Experience Manager | UI, UX, graphic design, front-end development
2009
Old Spice reviews
Creating different channels for consumers to interact with Old Spice's playful brand.
P&G, Old Spiceoldspice.com UI Designer | UI, graphic design, front-end development
2009
Allowing customers to comment on recipes from H-E-B
Designing and integrating ratings and reviews to the recipes pages on H-E-B's website.
H-E-Bheb.com Implementation Designer | UI, graphic design, front-end development
2009
Designing and integrating a review platform on dozens of LG's multinational websites
Designing and integrating ratings and reviews on dozens of LG's multinational websites.
LGLG.comImplementation Designer | UI, graphic design, front-end development
2008
Connecting Starbucks customers to free wi-fi provided by AT&T
Front-end development and design of AT&T's login process to get access for free wi-fi at Starbucks. You made it this far. Maybe you remember those days?
AT&T × StarbucksFront-end Designer | UI, graphic design, front-end development
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Design capabilities
UI
responsive, design systems, websites, mobile apps, pattern libraries, accessibility, interaction, content-first
UX a
research, human-centered design, wireframing, prototyping, usability testing, qualitative and quantitative methods, information architecture, journey mapping, participant recruiting
visual
creative direction, branding and identity, data visualization
front-end
HTML, CSS, Content Management Systems (CMS)
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Writing
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Talks
2023
2021
2019
2021
“Telling Stories with Data.” Carnegie Mellon University
2019
“Remote First: Lessons from running distributed, cross-disciplinary & still user-centered teams.” AIGA DotGov
“The Measurable Impact of Visual Design.” DrupalCon
Google Sites
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